What can be replaced

These V3 diffuser components can be replaced individually:

• Pipette — the narrow tube that draws fragrance oil into the atomizing head. Replace if cracked, bent, or clogged beyond cleaning.
• Power cord — the cable connecting your diffuser to the wall adapter. Replace if frayed, bent at the connector, or no longer delivering power.
• PE gasket — the small seal between the oil bottle and the atomizing head. Replace if worn, torn, or causing leaks at the bottle connection.

Request a replacement

To request a replacement pipette, power cord, or PE gasket, contact our support team with your order number and a brief description of the issue. Include photos of the damaged part if possible — this helps us send the correct component.

Installing replacement parts

Always power off and unplug your diffuser before replacing any part.

1. Pipette: Remove the atomizing head, detach the old pipette, and press the new pipette firmly into place before reattaching the head.
2. PE gasket: Remove the oil bottle, peel off the old gasket from the bottle neck, and press the new gasket evenly around the rim.
3. Power cord: Unplug the old cord from the diffuser base and wall adapter, then connect the replacement cord securely at both ends.

After installing any replacement part, run the diffuser briefly at a low intensity to confirm everything is seated correctly before returning to your normal schedule.