Within 60 days
Returns must be submitted within 60 days of purchase

Unused
Items must be unused and in original packaging

Unopened Fragrance
Unopened fragrance oils are eligible

Color Change
Diffuser returns accepted for change of mind or color exchange

Opened or used
Opened or used fragrance oils

After 60 days
Items outside the 60-day return window

Returns are processed through our support team. To get started, fill out the return request form.

1. Submit your return request using the Return Request Form
2. Our team will review your request within 1-2 business days
3. Once approved, you will receive instructions to download your shipping label
4. Pack the item, attach the label, and drop it off at the carrier

Once your return is received and inspected at our warehouse, please allow up to 10 business days for your refund or exchange to be processed.

Refunds are returned to the original payment method used at checkout.