Premium Fragrances
Non-toxic
Cruelty-free
Sephora Clean
Pet Safe
Before your order is processed
Orders typically process within 1–2 business days. If you contact us before your order enters processing, we can usually update your shipping address at no extra charge.
After your order has shipped
Once an order has shipped, we cannot change the delivery address. You may refuse delivery or contact the carrier directly to request a redirect, though success is not guaranteed.
Note
Address changes are only available for orders shipping within the United States.
How to request a change
Contact our support team at support@aurahouse.com or call 1-855-448-3864 with your order number and the correct shipping address. The sooner you reach out, the better chance we have of updating it before your order ships.