How to log in
- Go to aurahouse.com/account and sign in with the email address used at checkout.
- If you subscribed as a guest, check your order confirmation email for a link to activate your account.
- Once logged in, you will see your active Luxe subscription and upcoming delivery details.
Manage your subscription
From the customer portal you can:
- View your next billing date and upcoming shipment
- Skip or reschedule a delivery
- Swap your fragrance oil selection before the next billing cycle
- Update your shipping address
- Pause your subscription temporarily
Changes must be made before your next billing date to take effect on the upcoming order.
Update preferences
You can update your payment method, email preferences, and delivery frequency from the portal settings. If you need help navigating the portal, contact our support team at support@aurahouse.com or call 1-855-448-3864.