The short answer: you can't candle your way out of pet odor — burning fragrance just layers scent on top of the smell, and sprays vanish in an hour. What works is a three-step sequence: remove the source, neutralize the odor molecules that remain, then add a clean scent you actually want. Steps two and three can run automatically from one diffuser.

Step 1: Clean the source first (no product fixes skipped laundry)

Wash bedding and soft toys weekly, vacuum where they sleep, and treat any accident spots with an enzyme cleaner. Anything less and odor keeps regenerating no matter what you diffuse.

Step 2: Neutralize what's left — don't mask it

The Neutralizer ($40) is a patented, plant-based odor-eliminating formula developed in France. Rather than covering smells, it binds and neutralizes the molecules that create the perception of odor — pet smells, lingering cooking, general staleness. It's 100% biodegradable, and it runs through the same Aura Scent Diffuser ($79) as any fragrance oil, so neutralizing happens on a schedule instead of when you remember to spray.

Step 3: Add the scent you want

Once the baseline is neutral, a fragrance oil gives the room its intended character — without a flame around wagging tails. Aura oils follow Clean at Sephora standards and are formulated without ingredients known to be harmful to pets. Run the diffuser in a ventilated area with normal airflow. Full ingredient and pet-safety details are published here.

Why not just burn a candle?

• Masking, not removing. A candle adds scent on top of odor; the dog smell is still there underneath.
• One room only. Pet odor lives in the whole house; the diffuser covers 650+ sq. ft.
• Open flame + pets. Tails and candles are a bad combination.

FAQ

Is the diffuser safe to run around dogs and cats?

The oils are formulated without ingredients known to be harmful to pets, and there's no flame or heat. Use normal ventilation, and don't let pets contact or ingest oil directly — if ingestion happens, contact the ASPCA Animal Poison Control Center at (888) 426-4435 or your veterinarian.

How long does a bottle of The Neutralizer last?

It's a standard 30ml bottle: roughly 118 hours of runtime at the lowest intensity, ~59 hours at Level 2. Runtime specs here.

What if it doesn't work on my house?

Everything is covered by a 60-day return policy.