Order Status & Tracking

Tracking, edits, cancellations, and missing packages.

How to track your orderCheck your inbox for the shipping confirmation email and click Track Package.
Can I edit or cancel my order?Orders process within 1-2 business days. Contact us as soon as possible.
Lost or missing packageCheck tracking, look around your property, then contact us if 10+ days.

Still need help?

Questions about your order? Our team can help.

Available Mon–Fri 9AM–6PM
Call Support at 1-855-448-3864
Text us at 1-855-448-3864 SUPPORT@AURAHOUSE.COM