Order Status & Tracking

Tracking, edits, cancellations, and missing packages.

How to Track Your OrderCheck your inbox for the shipping confirmation email and click Track Package.
Can I Edit or Cancel My Order?Orders process within 1-2 business days. Contact us as soon as possible.
Lost or Missing PackageCheck tracking, look around your property, then contact us if 10+ days.

Still need help?

Submit a request and we will get back within 1-2 business days.

Available Mon–Fri 9AM–6PM
Call Support at 1-323-405-9886
Text us at 1-323-405-9886 support@aurahouse.com