Last updated April 29, 2026  · Orders

How to Track Your Order

Once your order ships, you will receive a confirmation email with your tracking number and a link to follow your package.

Processing time

Orders are processed within 1-2 business days, excluding weekends. Once shipped, delivery takes up to 7 business days.

To track your order

  1. Check your inbox for the shipping confirmation email
  2. Click Track Package to follow your shipment
Note

Our support team does not have access to additional information beyond what is shown in the carrier tracking link.

Haven't received a shipping confirmation?

If it has been more than 2 business days since you placed your order, reach out and we will look into it for you.

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Submit a request and we will get back within 1-2 business days.

Available Mon–Fri 9AM–6PM
Call Support at 1-323-405-9886
Text us at 1-323-405-9886 support@aurahouse.com