Last updated April 29, 2026  · Orders

Can I Edit or Cancel My Order?

Orders are typically processed within 1-2 business days, so there is a short window to make changes.

If your order hasn't been processed yet

We could still edit or cancel your order. Refunds are issued to the original payment method and typically take 2-10 business days.

If your order has already been processed

If your order has started processing, we are unable to make changes or cancel at that stage. Reach out and we will see what we can do.

To request changes

Contact us as soon as possible at support@aurahouse.com or text us at +1 323 405 9886.

Note

Orders tied to an active Luxe Membership within the 3-month commitment cannot be cancelled. Unless reviewed and approved by our team.

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Still need help?

Submit a request and we will get back within 1-2 business days.

Available Mon–Fri 9AM–6PM
Call Support at 1-323-405-9886
Text us at 1-323-405-9886 support@aurahouse.com